KIS Blocking news sites videos

[Lemarque]

When I click on a news story that has/is a video it doesn’t play. If I Pause Protection, it does play and these news videos all have a lead in advertisement. I’m not certain which option in KIS to disable. I’ll suffer thru the Ads to see the video.

Would someone advise which setting needs to be changes?

Thanks - Lance

 

[Flood and Flood's wife]

When I click on a news story that has/is a video it doesn’t play. If I Pause Protection, it does play.

Hello @Lemarque, Lance, 

Welcome back!

1. Please tell us the OS & KIS information → refer to Read before you create a new topic!? 
2. Do videos not play in every supported browser: Chrome, Firefox & Edge Chromium? 
3. Is the Kaspersky Protection extension installed & enabled in the browser? 
4. What happens if Anti-banner is set to Allow on this website → for each page that has a video that’s not playing? 
5. What happens if Private browsing is set to Allow data collection → for each page that has a video that’s not playing? 
6. Post some URLs for pages where the video is not playing, we’ll test & see if we can replicate?

Please post back? 

Thank you🙏

Flood🐳+🐋

[Lemarque]

Sorry for the delay, but

“What happens if Anti-banner is set to Allow on this website “

Fixed the issue.

[Flood and Flood's wife]

Hello @Lemarque, Lance, 

Brilliant👏 !

Thank you for taking the time to let us know!

We’re delighted the issue is resolved🤸

Thank you🙏

Flood🐳+🐋