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Kaspersky Small Office Lince only allows you to use the free VPN version

The website says that the small office security license includes the premium VPN, but it doesn't activate for me at all.

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Solved by Caos

Featured Replies

  • Solution

Hello,

Please, open a support ticket en KSOS Portal or web.

Regards

When I click on this link it appears like this. How can I know who the administrator is?

image.thumb.png.191b25b85d9f0b45f8d47c13ada67ab3.png

Are you the administrator of this suscription?

Also, you can open a support ticket using my Kaspersky.

Regards

Or use the chat

Regards.

Allow me to add a comment:
it also depends on the license. Unlimited VPN traffic is only included in licenses for five or more devices. For licenses for three or four devices, there is unfortunately only the limited free version.

Okay, my license is for 70 devices.
And I'm trying to activate it on just one mobile device, and it still doesn't show as a free VPN.

image.png.5c48094637d3d23b1f50e52adab1259f.png


I created a ticket and they told me that my email is now configured as admin. 
But when I log into my Kaspersky, it says that my user is not admin.

Thanks for help anyway

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