Kaspersky Security Cloud incorrectly reporting 'weak settings of the operating system'

[Flood and Flood's wife]

• Error msg, notification: Windows: extensions are not displayed in file names, except, extensions are displayed in file names:

 

• Resetting Kaspersky Security Cloud does not resolve issue.
• Uninstalling/reinstalling Kaspersky Security Cloud does not resolve issue.

1. Are Kaspersky aware of the bug? 
2. 2nd issue, why aren’t these events reflected in application Reports? 

[Igor Kurzin]

Hey Flood,

I just checked on KSC 2020 + Win10RS6 - no reproduction. 

What’s your set up? 

Thanks

[Flood and Flood's wife]

Hello @Igor Kurzin,
Thanks for replying👌

Sadly, I do not understand the “setup” question, sorry😕

Thanks

Flood🐳

[Igor Kurzin]

My set up is KSC 2020 + Win10RS6. What’s yours?

[Flood and Flood's wife]

Hello @Igor Kurzin,

As it shows in the tags: 

• 10.0.18363.
• KSC 20.0.14.1085(k)

Translation 10.0.18363 = 1909 = 19H2

Thanks

Flood🐳

[Igor Kurzin]

Ok, I see, thank you for pointing this out. I did not find a similar bug in our bug tracking system. Checking on 10.0.18363.

[Flood and Flood's wife]

Hello @Igor Kurzin,

Thank you🙏

Seems @SyClar has encountered a similar issue Errors in detecting weak operating system settings

Curious → is RS6 an (old) Insider/preview build🤔 ? 

Flood🐳

[Igor Kurzin]

Got no repro on 10.0.18363 as well.

Do you feel like upgrading to 2021 (since it has been released)?

----

RS6 = 19H1 = Version 1903 = build 18362

 

[Flood and Flood's wife]

Hello @Igor Kurzin,

“2021 released”

Q1 CR or TR 🤔 ? 

Don’t know how often automated Weak settings control runs, but the Show file name extensions config was applied when the system was setup (earlier this yr).

Odd the alert has popped out of nowhere… 

• Q2 Is there a reason the Weak settings control alerts are not reflected in Reports?

Thanks

Flood🐳

[Igor Kurzin]

CR: https://support.kaspersky.com/kscloud21#downloads

If I uncheck “File names extentions” in View menu, KSC immediately pops up a warning and suggests to fix. Try to uncheck “File names extentions”, will you get a pop up from KSC? Click Fix button, will it change anything?

[Flood and Flood's wife]

Hello @Igor Kurzin,

Thanks for the link, raises an additional question: 

Kaspersky Security Cloud 2021 release notes, Latest update: July 14, 2020.

• Q3 What’s happened to all previous v20 Release notes? 

“Try to uncheck “File names extentions”, will you get a pop up from KSC?”

• If the check is manually run, the issue replicates. 
• Regarding manually upgrading to 2021, because Kaspersky have removed certain features, we’re interested to see the upgrade as per the system/application driving the process, rather than with human intervention. 

Thanks

Flood🐳