Jump to content

Kaspersky Secure Connection does not connect, but shows it is connected for over 20 seconds


Recommended Posts

georgestephanopolis
Posted

Please fix this problem. Very annoying and makes the application useless

Posted

@georgestephanopolis Welcome. Did you try another virtual location.

Also , all VPN services takes a while to  establish a connection.

georgestephanopolis
Posted

I am evaluating this service with the free access. I am in the USA and Automatic is my only choice. I have used it several times with no problem, but I have tried multiple times today. It shows "your connection is secure" after 1 second or so, but does not work. Then after a long delay it finally admits "failed to connect". Not a very stable service , in my opinion.

Flood and Flood's wife
Posted

Hello @georgestephanopolis,

  1. As the service worked successfully previously, but is not today, have you run the Network Troubleshooter? 
  2. Please follow all procedures available on "Secure connection is not available”, including a restart of the device?
  3. If the issue persists, please run a GSI & Windows logs, upload the .zip folder to cloud, post back the link please? 

Thank you🙏

Flood🐳

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...