Kaspersky Safe Money only works on one website.

[Anonymous]

Hi,

 

I use Kaspersky Internet Security under Windows 10 (32-bit) and use Safe Money quite a lot. It’s been working well up to now offering me a Protected mode on my chosen websites either in Chrome or the Windows browser. Recently though, I can now only select one website. If I select others, nothing happens. Windows 10 & Kaspersky are running with the latest updates. Can anyone help?

 

Regards.

 

[Berny]

@Anonymous Welcome.

Can you please provide your Kaspersky version.

Link

 

[Anonymous]

Hi,

 

My Kaspersky version is 21.2.16.590. Windows 10 is x86 Build 19042.

 

Regards.

[Berny]

@Anonymous Please download and install on top Kaspersky 2021 MR3

https://www.kaspersky.com/downloads#update-product 

[Anonymous]

Hi,

Thanks for coming back to me. I’ve just updated KIS to 21.3.10.391. All looks ok so far. Thanks for your help.

Regards.

[Anonymous]

Hi,

I use Kaspersky Internet Security under Windows 10 (32-bit) and use Safe Money quite a lot. It’s been working well up to now offering me a Protected mode on my chosen websites either in Chrome or the Windows browser. Recently though, I can now only select one website. If I select others, nothing happens.

I am running Windows 10 (x86 Build 19042) & Kaspersky (21.3.10.391). The problem seemed to go away after the above update but then it came back the following day. Not sure what to do now? Can anyone help?

Regards.

[Berny]

@Anonymous Please contact Kaspersky Technical Support