March 30, 20215 yr Hi, I’m using Kaspersky QR scanner to scan a QR Code that take med to a site with a jpg. The image is responsive, however, when I scan the QR code, the image is really big, and does not fit the screen. Can you help me ?
March 30, 20215 yr I’m using Kaspersky QR scanner to scan a QR Code that take me to a site with a jpg. The image is responsive, however, when I scan the QR code, the image is really big, and does not fit the screen. Can you help me ? Hello @ZMA , Welcome!Device OS version & build? QR version? Does QR work for every other site/scan? Have you cleared QR cache? Has QR been reinstalled? How much Ram/Rom is free/available? What happens using a different QR reader? What happens using a different device? May we know the site name/URL so we can test please? Please let us know? Thank you🙏Flood🐳 +🐋Additional resource:Read before you create a new topic!
March 31, 20215 yr @ZMA This may be related to how the image HTML-code is used in the WebpageWhen defining "Percentage" (<style %) the images will be changed according the screen size,however when defining "Pixel" (<style px) images are not responsive to different screen sizes.
March 31, 20215 yr Hi @Flood and Flood's wife & @Berny Thank you both for the fast reply. Device OS version & build? Oxygen OS 11.11.2 QR version? 1.7.4.232 Does QR work for every other site/scan? It seems to work Have you cleared QR cache? yes Has QR been reinstalled? yes How much Ram/Rom is free/available? 57 GB What happens using a different QR reader? It opens fine What happens using a different device? Iphones open it fine May we know the site name/URL so we can test please? https://sayyedb.com/Bahlool-letters/Letters21/DK/A01-DK.jpg@Berny I think we are using %, but i’ll check again.
March 31, 20215 yr Hello @ZMA, You’re most welcome☺!Thank you for the information & image👌Our test result: Link Agreed, the image is large, but, does not impact the conversion. Thank you🙏Flood🐳 +🐋
March 31, 20215 yr Hello @ZMA, We ran the test twice, got a numerical result each time. Is your (image result above) from the Android 11.11.2 or the iPhone? Is the 11.11.2 a beta or commercial release? Thank you🙏Flood🐳 +🐋
March 31, 20215 yr Hello @ZMA, Thank you for updating us👌Post a full screen image of the results from the iPhone please? Thank you🙏Flood🐳 +🐋
April 1, 20215 yr Hello @ZMA, Thank you👌We’ve tried, another phone & Kaspersky QR, the image is not even recognised.7 online scanners, all generated: error decoding result. Thank you🙏Flood🐳 +🐋
April 1, 20215 yr @ZMA Your QR code below is pointing to a “JPG” object, did you try with a “HTML” link ?FYI your “A01-DK.jpg” is scaling correctly on my IPhone and IPad.Personally i don’t think Kaspersky is involved in the issue 🤔
April 1, 20215 yr @Flood and Flood's wife & @Berny Thanks both for trying to help me. I still get the same result, when scanning a code, that refers to the image.I tried your suggestion @Berny. It didn’t resolve the problem. The image is still not scaling: I cannot see where the problem is if not in Kaspersky. I tried different QR scanner codes and they scale the image just fine. I’m just reluctant to use another :S
April 1, 20215 yr @Berny , @Flood and Flood's wife Oh, I forgot to give you the HTML link: https://www.sayyedb.com/Bahlool-letters/Letters21/AR/A01.html Thank you :)
April 1, 20215 yr @ZMA No problem as well with a HTML QR-code.I can’t reproduce your issue with the Kaspersky QR Scanner.Unfortunately i can’t help you.
Hi,
I’m using Kaspersky QR scanner to scan a QR Code that take med to a site with a jpg. The image is responsive, however, when I scan the QR code, the image is really big, and does not fit the screen.
Can you help me ?