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Kaspersky QR scanner not showing JPG properly


ZMA
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Hi, 

I’m using Kaspersky QR scanner to scan a QR Code that take med to a site with a jpg. The image is responsive, however, when I scan the QR code, the image is really big, and does not fit the screen. 

Can you help me ?

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 I’m using Kaspersky QR scanner to scan a QR Code that take me to a site with a jpg. The image is responsive, however, when I scan the QR code, the image is really big, and does not fit the screen. Can you help me ?

Hello @ZMA , 

Welcome!

  1. Device OS version & build?
  2. QR version
  3. Does QR work for every other site/scan? 
  4. Have you cleared QR cache? 
  5. Has QR been reinstalled? 
  6. How much Ram/Rom is free/available? 
  7. What happens using a different QR reader? 
  8. What happens using a different device?
  9. May we know the site name/URL so we can test please? 

Please let us know? 

Thank you🙏

Flood🐳 +🐋

Additional resource:

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@ZMA This may be related to how the image HTML-code is used in the Webpage
When defining "Percentage" (<style %) the images will be changed according the screen size,
however when defining "Pixel" (<style px) images are not responsive to different screen sizes.

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Hi @Flood and Flood's wife & @Berny  

Thank you both for the fast reply. 

  1. Device OS version build? Oxygen OS 11.11.2
  2. QR version? 1.7.4.232
  3. Does QR work for every other site/scan? It seems to work
  4. Have you cleared QR cache? yes
  5. Has QR been reinstalled? yes
  6. How much Ram/Rom is free/available? 57 GB
  7. What happens using a different QR reader? It opens fine 
  8. What happens using a different device? Iphones open it fine 
  9. May we know the site name/URL so we can test please? https://sayyedb.com/Bahlool-letters/Letters21/DK/A01-DK.jpg

@Berny I think we are using %, but i’ll check again.

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@Flood and Flood's wife & @Berny 

Thanks both for trying to help me. 

I still get the same result, when scanning a code, that refers to the image.

I tried your suggestion @Berny. It didn’t resolve the problem. The image is still not scaling: 

 

I cannot see where the problem is if not in Kaspersky. I tried different QR scanner codes and they scale the image just fine. I’m just reluctant to use another :S

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