Kaspersky Plus removed my mic software

[mrgnv]

Hey, so I have a Shure MV6, and been using the MOTIV mix software to run my mic with all its settings for a long time, today I load up my PC and suddenly Kaspersky feels the software is a risk and wants to remove it and all its files. It wouldn't allow me to stop the removal and just straight up removed it. My PC got forcefully rebooted, at which point my PC wouldn't recognize my login credentials, I found a fix for that part which was simply restarting my PC several times until it worked... weird but true... MOTIV Mix has had no updates so nothing has changed on their end.. It wont allow me to add it to the trusted list, wont allow me to re-install it. It just removes the file when I try to re-install it. 

I've lost all my settings for my mic (which took hours to get set up and just right).. To some this might not be a "big thing", but I rely on that software for my live streams and recordings. 

Why would Kaspersky suddenly want to remove it after all this time? Its one of the most popular software's for Microphones especially if you own a Shure Mic.

This has happened with other software in the past and at this point making me reconsider renewing my account. 

[Berny]

@mrgnv Welcome on the Kaspersky Forum.
 

1 hour ago, mrgnv said:

Why would Kaspersky suddenly want to remove it after all this time?

Unfortunately without Kaspersky detection details we can't investigate this issue.
Please → Read before you create a new topic!

[mrgnv]

1 hour ago, Berny said:

@mrgnv Welcome on the Kaspersky Forum.
 

Unfortunately without Kaspersky detection details we can't investigate this issue.
Please → Read before you create a new topic!

Version 25H2 OS BUILD 26200.7922

Kaspersky Plus - Version 21.24.8.522

[Berny]

@mrgnv

Can you please check your Kaspersky Reports and post a screenshot from the detection. 

[mrgnv]

This is all I can find in the reports about MOTIV Mix

[Flood and Flood's wife]

3 hours ago, mrgnv said:

Version 25H2 OS BUILD 26200.7922

Kaspersky Plus - Version 21.24.8.522

@mrgnv, 

Thank you for the information! 

Confirm please - Version 25H2 OS BUILD 26200.7922   is *not* from Insider Release Preview Channel, that 26200.7922 has been commercially released? 

1. -> Select Start  > Settings  > Windows Update  > Update history - find 26200.7922, post a full-screen-screen-print? 

Thank you🙏
Flood🐳+🐋

[Berny]

Windows update 24 february 2026 :

https://support.microsoft.com/en-us/topic/february-24-2026-kb5077241-os-builds-26200-7922-and-26100-7922-preview-b8cc7bc8-d640-4f18-9437-3ee59298b970

[Berny]

@mrgnv

15 hours ago, mrgnv said:

terminateactiveprocess.exe

Please submit the detection details from this potential malicious object to Kaspersky Technical Support :

→ https://support.kaspersky.com/b2c/#contacts 
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

 

[mrgnv]

3 hours ago, Berny said:

@mrgnv

Please submit the detection details from this potential malicious object to Kaspersky Technical Support :

→ https://support.kaspersky.com/b2c/#contacts 
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

 

Potential malicious object? What do you mean by that? Like, do you mean it could of got infected or do you mean that the program itself could be the problem?

[Berny]

@mrgnv

The strange thing is that 'terminateactiveprocess.exe' is installed under your 'Motiv Mix' application folder 🤔

→  C:\ProgramFiles\Shure\Motiv Mix\tools\TerminateActiveProcess.exe