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Kaspersky opens on desktop after every boot


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Posted

Trying out kaspersky after moving from bitdefender and noticed that everytime i boot up kaspersky opens itself on the desktop for no reason a min or two after i boot up. Is there a setting i can change to prevent this?

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Flood and Flood's wife
Posted
2 hours ago, MrXT21 said:

every time i boot up Kaspersky opens itself on the desktop for no reason a min or two after i boot up.

Is there a setting i can change to prevent this?

Hello @MrXT21

Welcome!

Please do the following: 

  1. Open Kaspersky Free main application window.
  2. Select Settings⚙ icon, lower left-hand-side of window.
  3. Select Manage settings.
  4. Select Restore, select Next, select Confirm, select Done.  
  5. Shutdown the computer using SHUTDOWN, not Restart, when the computer if fully OFF, power ON, by pressing the power button, login, recheck the original issue? 

Please share the outcome with the Community when it's available? 

Thank you?
Flood?+?

Posted
On 2/23/2023 at 11:25 PM, Flood and Flood's wife said:

Hello @MrXT21

Welcome!

Please do the following: 

  1. Open Kaspersky Free main application window.
  2. Select Settings⚙ icon, lower left-hand-side of window.
  3. Select Manage settings.
  4. Select Restore, select Next, select Confirm, select Done.  
  5. Shutdown the computer using SHUTDOWN, not Restart, when the computer if fully OFF, power ON, by pressing the power button, login, recheck the original issue? 

Please share the outcome with the Community when it's available? 

Thank you?
Flood?+?

That worked, thanks. Strange though because i didnt change any settings to begin with.

Flood and Flood's wife
Posted
3 minutes ago, MrXT21 said:
  1. That worked, thanks.
  2. Strange though because i didn't change any settings to begin with.

Hello @MrXT21

You're most welcome!

  1. Good work! Well done?
  2. From what we understand from the initial post information, the software has recently been installed, in may just have been a slight glitch in the install process or directly after; nothing to worry about as the steps you've taken have resolved the issue; we're delighted with the outcome?‍♂️

Thank you?
Flood?+?

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