Kaspersky not updating and i can't use npx/npm commands

[Ryuichi]

Title self explanatory , i have logs  from traces , but dont know where to post it 
 

[Flood and Flood's wife]

2 hours ago, Ryuichi said:

Title self explanatory , 3. i have logs  from traces , but dont know where to post it 
 

Hello @Ryuichi, 

Welcome!

• Read before you create a new topic! by Danila T.

1. General recommendations for solving database update issues in Kaspersky applications. 
2. Update Issues checklist. by Richbuff. 
3. Certainly not here in the Community, there's a Community guideline (to protect user's privacy & security, that does not allow any sharing of logs, data or traces, here in the Community) - if after following all steps in 1. & 2. the issues persists, contact Kaspersky Customer service: https://support.kaspersky.com/b2c#contacts; on the support page, select either Chat or Email, then fill in Database update issues, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

Please share the outcome with the Community, when it's available? 
Thank you?
Flood?+?

Edited May 2, 2023 by Flood and Flood's wife
np, changed template. || added DT guidelines