Kaspersky Internet Security installation failure. Mac, the installer encountered an error that caused the installation to fail, [Closed]

[Alireza]

 

Reg. Kaspersky Internet Security installation failure    |   

 

I have bought Kaspersky Internet Security and try to install it on my iMac but I am getting an error message “the installer encountered an error that caused the installation to fail, contact the software manufacturer for assistance”. 

 

Please let me know how I can resolve this issue. 

 

Thanks 
Ali

[richbuff]

Welcome.  Please contact Tech Support: https://my.kaspersky.com/support/ and please collect and submit logs: https://support.kaspersky.com/common/macos/10909

[Alireza]

 

Hi 

 

I followed your instruction and getting the error message below 

please let me know how I can resolve this issue. 

 

thanks 

Ali