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Kaspersky Internet Security installation failure. Mac, the installer encountered an error that caused the installation to fail, [Closed]

  • Author

 

Reg. Kaspersky Internet Security installation failure    |   

 

I have bought Kaspersky Internet Security and try to install it on my iMac but I am getting an error message “the installer encountered an error that caused the installation to fail, contact the software manufacturer for assistance”. 

 

Please let me know how I can resolve this issue. 

 

Thanks 
Ali

Solved by richbuff

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  • Solution

Welcome.  Please contact Tech Support: https://my.kaspersky.com/support/ and please collect and submit logs: https://support.kaspersky.com/common/macos/10909

  • Author

 

Hi 

 

I followed your instruction and getting the error message below 

please let me know how I can resolve this issue. 

 

thanks 

Ali 

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