Kaspersky: how to report false positive

[Danila T.]

If a Kaspersky application blocks your website or application, follow the instructions from this article.

If you suspect a false positive:

1. Ensure that the anti-virus databases are up-to-date. If they are not, update them to reduce the risk of false detections.
2. Check the object identified as a false positive using the Kaspersky Threat Intelligence Portal.

If you do not agree with the results of a hash, IP address, domain or web address scan, send the object for further analysis to Kaspersky specialists.

1. Click Submit to reanalyze on the page with scan results.

If you experience any problems uploading the file, use a different browser or open Kaspersky Threat Intelligence Portal in incognito mode.

2. Leave a comment if necessary and enter your email address so our specialists can contact you. Click Submit.