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Kaspersky Free after update can't open network located MSOffice docums


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Posted
on two different computers OS - win 7 local docums - open fine if copy file on desktop - open fine after disable Kaspersky - all files open fine
Flood and Flood's wife
Posted
Kaspersky Free after update can't open network located MSOffice documents. two different computers, OS - win 7. local documents - open fine, If copy file on desktop - open fine, After disable Kaspersky - all files open fine
Hello vovanhab, Welcome! Please tell us:
  1. (both computers) Win 7, version? build? service pack? (open command prompt, type winver press enter)
  2. KFree, version? patch(x)? x=letter
  3. MS Office version?
  4. Is MS Office an installed application?
  1. What's been updated? Kaspersky software? If "yes" from which version? If "no", please provide specific "updated" information?
  2. Please enable Traces, replicate the issue, turn of Traces, save as .zip, upload the trace logs, using the "upload icon", in your reply?
Thanks and best regards.

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