Kaspersky endpoint security 11.2 - could not be installed on your computer (Mac Monterey)

[Alex V]

Dear Sirs or Madams,

 

I cannot install Kaspersky endpoint security 11.2  for our client on Mac with Monterey (latest updates). 

We do not have previous versions in the cloud console as well. 

Can you please advise what can we do? How can we force to work new version or where I can get at console previous versions?

I contacted premium support but no one responded so far, client cannot wait for days...

 

Thank you! 

Sincerely

Alex

 

 

Edited March 31, 2022 by Alex V

[DonKid]

The reason is that Apple has removed Python from macOS 12.3 required by KESMac installation.

Please, Install Python and try again.

If the problem remains, please contact support.

[Prabu Periyasamy]

We face the same problem. We use Kaspersky Endpoint Security cloud plus for both Windows and Mac OS

Whenever we try to install Kaspersky Endpoint Security 11.2.0.185 on Mac (Mac Monterey 12.3.x) it fails. 

Even though Python is installed on that system, we still receive the same error.

Please let me know how to resolve this.

 

[Guest #37]

Hi,

Quote

If the problem remains, please contact support.

Please open a support ticket in Kaspersky Company Account.

Regards