Jump to content

Kaspersky detects viruses but doesn't delete them.


Recommended Posts

Posted

I scanned my entire hdd and kaspersky found 37 objects but neutralized only 26, why does it keep viruses on my computer with no obvious way for me to delete them???

Posted

This means that 11 objects cannot be cured and the antivirus should have offered you to remove them.
Are there any warnings on the antivirus main screen?

Posted

Also, in addition to what andrew75 indicates in the post located above this post, 

 

Please click Details.

Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. 
Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects. 

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...