Kaspersky Block MSI Dragon Center

[lalantha]

Kaspersky block msi dragon center every time laptop boot up. how can fix this?

 

[Danila T.]

Hello,

Link

What exactly is happening?

[lalantha]

Os: Windows 11 Pro
Kaspersky: Internet Security Latest Version.

My laptop is an MSI GF63. I have Kaspersky Internet Security Installed. MSI Dragon Center is preinstalled software for this laptop. And it is set to auto-start. Kaspersky is blocking that application starts every time the laptop boot up. Every time power on the laptop I have to run dragon center as administrator by manually. It says antivirus software block prevents it to start. screenshot is attached above. Can i add this software to exclusion. I have no idea to add windows store downloaded app to kaspersky excusion.

[Danila T.]

Ok. Thanks. In this case, more diagnostics are required. Please contact support: https://support.kaspersky.com/b2c#contacts