Kaspersky auto renewed without notifying me. [split]

[Flood and Flood's wife]

I write to you that you renew the kaspersky without notified me . I know only when I see my account  that you deduct the many. How this happen you have to ask me first if i want to renew or not. I so so so so upset.

Hello @Fadhila Al khayri, 

Welcome!

Unfortunately the Kaspersky Community cannot answer your questions, we have no access to your private information; you must contact Kaspersky Technical  Support.

1. Please tell us which region/location you are in, we will give you the guide to get the quickest help. 

Thank you🙏

Flood🐳 +🐋

[Fadhila Al khayri]

I write to you that you renew the kaspersky without notified me . I know only when I see my account  that you deduct the many. How this happen you have to ask me first if i want to renew or not. I so so so so upset.