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Kaspersky antivirus has marked surfshark endpointprotection as malware


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QuantumHacked
Posted

Hi friends, I use surfshark vpn, which also includes an antivirus, and suddenly, after a long time, kaspersky antivirus marked surfshark antivirus as PDM: Trojan. isn't it a false positive?

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harlan4096
Posted

Welcome to Kaspersky Community.

 

Probably it's a false positive, but...

 

I don't use SurfShark VPN, but does it come with some kind of anti-malware module or something similar? The name of the file detected is endpointprotection.exe 🤔

 

Anyway, that detection comes from System Watcher, it's a PDM (Proactive Defense Module), and can't be fixed simply sending the file via KOTIP , You have to report it via K. Support, They will request to generate K. traces while reproducing the issue, and then send them.

  • Like 2
QuantumHacked
Posted

I upload this file to virustotal and this is result...i dont know...

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  • Like 1
harlan4096
Posted

It's a K. detection only on execution, but not on demand scan, it's based on the behavior of that file when it is running. That's why You should report it via K. Support

  • Like 2
Flood and Flood's wife
Posted (edited)

Also @QuantumHacked

  1. This is the guide to follow: Files to send to Kaspersky technical support in case of PDM malware detection
  2. zip the executable, add a password, either MALWARE or INFECTED & tell support the password
  3. image.thumb.png.388f37af3842cd03ec3db9a18886070b.png

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
added template & instructions
  • Like 1

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