KASPERSKY AND NORDPASS COMPATIBILITY

[Chris JD]

I have Kaspersky Total Security on my desk top PC running Windows 11. I have NordPass to create and secure my passwords. All works well except on my banking websites etc. How do I make Kaspersky compatible with NordPass? I am an older person (73) so limited in my computer knowledge. I don't know how to even find Nordpass program on my computer. Can someone help me with this please?

[Flood and Flood's wife]

8 hours ago, Chris JD said:

I have Kaspersky Total Security on my desk top PC running Windows 11.

I have NordPass to create and secure my passwords.

• *All works well except on my banking websites etc.
• *How do I make Kaspersky compatible with NordPass?
• I don't know how to even find Nordpass program on my computer.

I am an older person (73) so limited in my computer knowledge.

Can someone help me with this please?

Hello @Chris JD, 

Welcome!

Let's start with finding Nordpass  - Nordpass is a encrypted virtual password manager   - the vault  - where passwords are securely stored are in the cloud  - not on a physical device - not an installed program on your computer - all access to the secure Nordpass vault is done via a NordPass Extension  - which is installed in browsers when (you) create a Nordpass account:

1. Select the browser you use, IF it's Chrome, Edge OR Firefox, we'll use Chrome as an example  - on the right-hand-side at the top of the Chrome screen, select the Extensions icon (it looks like a tiny clipboard) - see image one 
2. Click on the Extensions icon to open it  - see image two
3. In the list is Nordpass, with two icons to the right, a drawing-pin📌 & 3 tiny vertical dots, select the drawing-pin  - that will *pin* the Nordpass Extension to the browser so (you) have easy access to it  - see image three

4. To *unlock* the Nordpass vault follow image four

   In our opinion - it would be dangerous to leave the Nordpass vault unlocked - marked B in image four:

5. Nordpass / Chrome & Kaspersky in action - in an ordinary browser - image five. 

6. Because the SafeMoney browser is separate/protected, i.e. not the same as *ordinary* Chrome/Edge/Firefox browser - Nordpass extension has to be added *AGAIN* to whichever browser you use -> open Kaspersky SafeMoney browser - (our image set now is now using letters A, B, C etc..), please follow on

7. In SafeMoney Protected browser - in the URL bar, type: chrome://extensions/  & select Chrome Web Store (A & B)

8. In Chrome Web Store - search for NORDP (C)

9. Select Add to Chrome (D)

10. Select Add extension (E)

11. Go back to the top-right-hand-corner of the protected browser window, select the Extensions icon (F), pin the Nordpass extension (G)

12. Result: Kaspersky SafeMoney/Protected browser (H), NordPass extension pinned in protected browser (I), Nordpass icon in banking website login field (J)

 

• Dot point 6 onwards - Kaspersky Safe Money - PROTECTED BROWSER:

 

• *Please provide more information as to how - at the moment - Kaspersky is not compatible with Nordpass, are there errors showing in Kaspersky when you try to use a banking website & Nordpass, if we have more details or even a screen-print please we'll try to assist as much as possible* How to take a screenshot on a Windows PC. 
• *IF posting screen-prints - hide all personal information before doing so please*
• Also, the Kaspersky Customer Service team are always available to support you, contacting them is quite simple, if you'd like to do that we'll step you thru that as well. 

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited September 6 by Flood and Flood's wife
added guide & images for Kaspersky Safe/Protected browser

[Chris JD]

Wow! Thankyou for this. I am now up and running. Much appreciated.

[Flood and Flood's wife]

6 hours ago, Chris JD said:

Wow! Thankyou for this. I am now up and running. Much appreciated.

Hello @Chris JD, 

You're most welcome!

We're delighted to read all is now working as you need, that's a brilliant outcome, well done!

Thank you for taking the time to share the good news with the Community. 

Flood🐳+🐋