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kaspersky 2021 crashing my laptop

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my kaspersky recently updated to 2021 version i had to uninstall it and reinstall the 2020 version ( as the 2021 version kept crashing my laptop. How do i opt out so it doesnt automatically update to the 2021 version.

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Hello @J2K90

  • In (your) MyKaspersky account, create a request, fill in the template as in our image, provide as much information as possible, include the Log files (requested above), GSI & Windows Logs & include the URL for (your) topic you’ve created here, in the Community.
  • In the Problem description, mention @Igor Kurzin suggested you submit a request. 



Thank you🙏


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