I've received an email from *****@*****.tld asking me to update my credit card details (not altogether unexpectedly) so that I can renew my Kaspersky subscription. Is this genuine?

31 minutes ago, alan hobby said:

I've received an email from *****@*****.tld asking me to update my credit card details (not altogether unexpectedly) so that I can renew my Kaspersky subscription.

1. Is this genuine?

Hello @alan hobby, 

Welcome!

1. The Kaspersky Community Spam filter re-jiggs email addresses, therefore we cannot see the original email address you're concerned about - post a full screen screen-image, showing the Kaspersky email address please, but, please hide any private information like your own email address, your name, address, etc.?

Please post back? 

Thank you?
Flood?+?

Thanks for the reply. Here's the address

Apart from 'Kaspersky' there's very little to make one think it really is genuine

 

 

1 hour ago, alan hobby said:

1. Here's the address: 

Apart from 'Kaspersky' there's very little to make one think it really is genuine. 

Hello @alan hobby, 

You're most welcome!

Thank you for the information. 

1. Digital River is one of Kaspersky's e-commerce sales partners. The email address is genuine. 

• Adding a resource that may be useful: How to identify the e-commerce partner from whom you purchased a solution.

If you require further information or assistance, please do not hesitate to post back? 

Thank you?
Flood?+?

Edited February 19, 20233 yr by Flood and Flood's wife
added resource