IS seems to block Adobe Illustrator from »calling home«

[Klausi_s]

[Window 10, latest version of Adobe Illustrator]

A certain Illustrator feature seems to need a working connection to the »outside« (which is Adobe I guess). This connection obviously can not be established here (which is due to Kaspersky IS I guess).

How can I solve this problem?

Thanks a lot

[harlan4096]

Welcome to Kaspersky Community.

 

Can You provide K. version of product installed?.

[Klausi_s]

Kaspersky Internet Security 21.3.10.391 (k)

[harlan4096]

Are You using some kind of host blocking for Adobe products?

[harlan4096]

Try to migrate Your KIS to new product line Kaspersky Standard current last version 21.15

 

https://www.kaspersky.com/downloads#update-product

 

Scroll up and find Kaspersky Standard installer.

[Klausi_s]

vor einer Stunde schrieb harlan4096:

Are You using some kind of host blocking for Adobe products?

No, why should I?

 

vor einer Stunde schrieb harlan4096:

Try to migrate Your KIS to new product line Kaspersky Standard current last version 21.15

I don’t want any »Kaspersky Standard«, but Kaspersky Internet Security. The latter is present here in its latest version. So what is the problem?

[harlan4096]

Version 21.3 has some bugs that are fixed in later version, also KIS will disappear in the medium term.

[Klausi_s]

After re-installation of the present version 21.3.10.391 (k) the issues did not occur again.