installing of exe file for Deutsche VPN denied, no access.

[leuwolf]

I had no problems with Deutsche VPN ot which i hold a subscription. I activated Kasperzky VPN since the (I believe) Deutsche VPN does not respond. when I try to reinstall I get a window answer that this exe. file cannot be accessed as the required permissions are not in place. What happened. 

How can I reinstalle the .exe file?

[Wesly.Zhang]

Hello,

Why do you enable two VPN in one time?

Regards.

[Flood and Flood's wife]

I had no problems with Deutsche VPN ot which i hold a subscription.

I activated Kaspersky VPN since the (I believe) Deutsche VPN does not respond.

When I try to reinstall Deutsche VPN, I get a window answer that this exe. file cannot be accessed as the required permissions are not in place. What happened? How can I reinstall the Deutsche VPN.exe file?

Hello @leuwolf, 

Also, if you think Kaspersky VPN is causing the Deutsche VPN file conflict/access issue → uninstall Kaspersky VPN, reboot, login, recheck installing Deutsche VPN, if Deutsche VPN install still does not work, you need to check with Deutsche VPN technical team & or Deutsche VPN Community please. 

Thank you🙏

Flood🐳+🐋