Installation Path

[Steph]

Hi, 

I have installed Kaspersky Total Security 2021 and it fills up my system partition.
Is it possible to install it on another partition?

Tks.

Steph

[nexon]

Hi,

Welcome.

Please disable traces if are enabled…

See screenshots also delte traces.

 

 

 

And delete traces : 

 

 

[Steph]

Hi,

No, this does not solve the problem.
I installed Kaspersky Total Security 2021 only yesterday.
I had 30GB of free space left on the system partition and I only have 4GB left after the installation and a full scan.

Steph

[nexon]

Please check your folder C:\ProgramData\Kaspersky Lab\AVP21.2\Traces 

If it is really empty...

[Steph]

It is not possible to install Kaspersky on antoher partition ?

[nexon]

No, Kaspersky installs automatically on C disk (where you have Windows but in Program files)

Can you chceck folder which i posted above for sure?

[Steph]

The folder is empty.

[nexon]

Please run GSI 

Thanks

[Steph]

Done.

[nexon]

link??

[Steph]

Is this the link you've been waiting for?

[nexon]

Yes, Please uninstall Avast.

You have 2 AV software, after that clear temp and restart pc….

[Steph]

Done, but the same full partition.

 

[Steph]

Still there nexon?

[nexon]

Last thing …

Can you please post this screenshot?? 

kaspersky in program files and also in program DATA??

 

Look at also on your recycle bin if it is empty… And also look on diskcleanup and post screen here it looks like :

 

 

[Steph]

OUPS !!!

 

[nexon]

So :) we know where is the problem Program data kaspersky contains 40 GB :) 

[Steph]

Yep: but why?

Have AVP21.1 and AVP21.2. 

 

[nexon]

AVP21.1 is older version….

AVP21.2 is newest 

Hmmm 2 versions installed?? How? kaspersky deleting previous automatically.

How big is folder AVP21.1?

[Steph]

 

[nexon]

It is too big… 

Are you sure that you have DISABLED this??

 

 

[Steph]

 

[Steph]

I have a licence for several PC. On a second one :

 

[nexon]

Hmm

Save your license data (paper or in e-mail or where you have it) you will need later for activation.

1. Uninstall kaspersky after that look into PROGRAM DATA and delete Kaspersky folder (if it is still there), also look into PROGRAM FILES (do same delete folder kaspersky if it is still there)

2.Restart PC (important) 

3.Clear temp files → https://support.kaspersky.com/common/windows/1161

4.Download and install newest version from website (21.2.16.590), update manually database and restart pc.

​​​​​​​*Also make you sure that you have disabled TRACES.

[Steph]

Спасибо, nexon. Твоя помощь очень ценится.
В Kaspersky ты лучший!

😉

Steph