Installation error, Kaspersky Security Cloud, Error 27300 error installing driver mklif.sys_601_x86 [Solved][Closed]

[Flood and Flood's wife]

Hello  @Master,

Thank you.

• Post an image of   C:\ProgramData  folders please? 
• Run a new GSI & Windows Logs, upload the folder to cloud & post the share link please?

🙏

[Master]

Hello  @Master,

Thank you.

• Post an image of   C:\ProgramData  folders please? 
• Run a new GSI & Windows Logs, upload the folder to cloud & post the share link please?

🙏

Here is Friend.

https://drive.google.com/file/d/1VwdjH3fqK4MHnUWrKskb-5el8OzIvM8k/view?usp=sharing

https://drive.google.com/file/d/1JXlBacAANj0FBNJLL7ORQrQoIRk9m15J/view?usp=sharing

[Flood and Flood's wife]

Excellent work  @Master!
Now, run KAVREMOVER, once, exactly as documented. 
🛑 & tell me which Kaspersky software it finds and removes please? 🛑

[Master]

Excellent work  @Master!
Now, run KAVREMOVER, once, exactly as documented. 
🛑 & tell me which Kaspersky software it finds and removes please? 🛑

Shows this.

 

[Flood and Flood's wife]

Hello  @Master,

Is Kaspersky Secure Connection the only product?

Select the V

Let me know please?

Thank you

[Master]

Hello  @Master,

Is Kaspersky Secure Connection the only product?

Select the V

Let me know please?

Thank you

Just show only him, nothing more.

[Flood and Flood's wife]

Hello  @Master,

The system reports indicate other Kaspersky products: 

1. Run Windows in SafeMode.
2. Do not start any applications other than KAVREMOVER.
3. Run KAVREMOVER as Administrator.
4. Recheck?  

Let me know please?

Thank you. 
 

 

[Master]

Hello  @Master,

The system reports indicate other Kaspersky products: 

1. Run Windows in SafeMode.
2. Do not start any applications other than KAVREMOVER.
3. Run KAVREMOVER as Administrator.
4. Recheck?  

Let me know please?

Thank you. 
 

 

I removed kaspersky secure connection 4.0 and it appeared lots of options to remove, which one should i remove?

[Flood and Flood's wife]

☢Show me an image of what has been found please?☢

[Master]

☢Show me an image of what has been found please?☢

Ready.

[Flood and Flood's wife]

@Master, 

☢ Don’t remove anything☢

• ❓ Was computer in SafeMode when you saw the 3 images you posted in your last reply?
• ❓ Was KAVREMOVER run as Administrator? 

🛑 KAVREMOVER logs, add to a ZIP folder,  📎 attach to your reply ?  🛑

[Master]

@Master, 

☢ Don’t remove anything☢

• ❓ Was computer in SafeMode when you saw the 3 images you posted in your last reply?
• ❓ Was KAVREMOVER run as Administrator? 

🛑 KAVREMOVER logs, add to a ZIP folder,  📎 attach to your reply ?  🛑

Hello all well, it wasn't, but i tested it later in safe mode and it showed it, i ran it as administrator, and ended up deleting the kavremover log

[Flood and Flood's wife]

Hello  @Master,

KAVREMOVER does not delete KAVREMOVER logs,

KAVREMOVER creates logs.

➡ Please upload the logs⬅

• And, ☢Do NOT run KAVREMOVER again, until I work out the state of your machine☢

Thank you

[Master]

Hello  @Master,

KAVREMOVER does not delete KAVREMOVER logs,

KAVREMOVER creates logs.

➡ Please upload the logs⬅

• And, ☢Do NOT run KAVREMOVER again, until I work out the state of your machine☢

Thank you

Here is friend

 

https://drive.google.com/file/d/1i7_ei30psqLO-wsjwrzVq_aarSx3x1hz/view?usp=sharing

[Berny]

Your KavRemover LOG files are flooded with errors.
Only FYI about KavRemover : “Do not use the kavremover tool unless recommended to do so by Kaspersky Lab technical support engineers.”

[Flood and Flood's wife]

Hello  @Master,

Please follow my instructions.

And as we establised at the time the post was raised, KSCloud Free has no access to Kaspersky Lab Technical Support, that’t why you’re being assisted here. 

Thank you. 

[Berny]

@FLOOD Also, anybody else can take part in this investigation

[Master]

Hello  @Master,

Please follow my instructions.

And as we establised at the time the post was raised, KSCloud Free has no access to Kaspersky Lab Technical Support, that’t why you’re being assisted here. 

Thank you. 

Hello, can you speak the instructions for me to do?

[Flood and Flood's wife]

Hello  @Master,

🤔 ,  I’ve been waiting for the Moderator to pitch in again.

He seemed so eager to help. 

By his comments he’s across everything and keen to point out what we’d already established. 

I’m sure he’ll continue, he seemed very enthusiastic.

He’s even “liked” your last reply, so clearly he knows you need help. 

Thank you for working with me, it was a valuable experience🙏

 

 

[Berny]

I’m sure he’ll continue,

[open OFF TOPIC]
I will not and never continue in a Topic containing an issue
that is supposedly not resolvable on this Forum,
in those cases i always refer to K-Lab Technical Support,
identically  as  the same Moderation suggestion in the 2ond post of this Topic.
Unfortunately K-Lab Technical Support is only available for paid versions.
[close OFF TOPIC]

Also, please read carefully the last paragraph here