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Impossible to add exception to C:\Windows\System32\SppExtComObjHook.dll


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Posted

Hello,

I am unable to do this because :

- when I search the file in the exclusion feature it doesn't appears (cf screenshot)

- even if i make a rule with C:\Windows\System32\SppExtComObjHook.dll KIS tries to remove it when it makes regular scan

Thanks

Capture d’écran 2023-08-30 211326.jpg

Posted

Welcome to Kaspersky Community.

 

Quote

even if i make a rule with C:\Windows\System32\SppExtComObjHook.dll KIS tries to remove it when it makes regular scan

I think this is by design...

Posted

I don't understand why... Kaspersky has always let users whitelist the files they want, whatever kind of threats they belong

Posted

Can you post a screen-shot(s) how did You create the exclusion?

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