I purchased KIS2022 in the Czech version, but I am currently living in Belgium and I am unable to install and run the application. It pretends to load for a while but then quits and nothing happens.

[Petr8]

I purchased KIS2022 in the Czech version, but I am currently living in Belgium and I am unable to install and run the application. It pretends to load for a while but then quits and nothing happens.

[Berny]

@Petr8 Welcome. Don’t you have a Kaspersky hidden icon in the systray ?
Also, where did you buy KIS 2022 ?

[Petr8]

I am amateur, I bought it on internet IOT extent the current version (4 days left).

I have icon on screen, but after I oppening it is only downloading/opening it without result

[Berny]

@Petr8 I suppose you are trying to install a non supported Beta version.

Do you have a Kaspersky activation code xxxxx-xxxxx-xxxxx-xxxxx

[Petr8]

I am not sure if it is 2022 vesion because I gought it 2 days ago. I bought regular product with activation code.

[Berny]

@Petr8 Please download KIS 2021 from this location:

https://www.kaspersky.com/downloads/thank-you/internet-security-free-trial

[Petr8]

Berny

seems it helped, but it should take 24 hrs to activate the extention

 

thank you

[Berny]

 it should take 24 hrs to activate the extention

Please see this Kaspersky Support article:  https://support.kaspersky.com/common/start/12782