I only activated once, but error message says exceeded number of activations.

[adel algabri]

Casper has stopped updating due to the number of times the activation number has been entered And for the record, I only entered the activation number once for activation, and now it has stopped working because it is reported that there are many attempts to enter the activation number, for the knowledge that the activation number has been linked to an email, please help

[Berny]

@adel algabri Welcome.

Please see this Kaspersky Support article :

https://support.kaspersky.com/common/error/activation/13593 

[richbuff]

Welcome. For this issue, please contact Tech Support. Link is located ot top of this web page.