I keep getting a popup that tells me to install Kaspersky to Google Chrome but it’s already installed.

[nteetzel]

Hello - I keep getting a popup that tells me to install Kaspersky to Google Chrome but it’s already installed.

 

Any ideas?

Thank you so much!

Nick

[Berny]

@nteetzel Welcome. Can you please specify your actual Chrome and Kaspersky extension version.

[nteetzel]

Never mind - I found the problem. Me!

Thank you so much!

Nick

[Guest]

Hello @nteetzel!

Could you please clarify what was the cause of the issue?

Thank you!

[nteetzel]

When I got the popup there was a submit button that I was missing - but it’s alright now.

 

Thank you!

Nick

[nteetzel]

This was corrected - what happen was when I was on the popup page it had a small button that allowed me to install it. 

 

What confused me was the popup was telling me to install it - but when I clicked the popup it brought me to a page that said it was already installed?

 

However - everything is fine now, and this can be closed.

Thank you!

Nick