I didn't know that means access like administration's rights, now I don't have available my right of administration.

[Maria 8]

Hello,  I have this problem 

I offered access at my device-laptop to Kaspersky, but I didn't know that means access like administration's rights, now I don't have available my right of administration.  I have all the firewall of, internet access denied and after that  to solve this situation I made uninstall the program.... how could I solve this issue? Without internet,  without network access and restricted like admin? Kaspersky is the administrator now 

 

[Igor Kurzin]

Hi Maria, sorry to hear about your issue, can you share with me the incident number to technical support? 

Rgrds,

Igor

[Maria 8]

Hello, Igor

This issue made me crazy! How they have "special rights " how? And why? 

 

I don't have any usb ports availables 

I can't use the program they said to solve 

This is the number: Kaspersky Lab Technical Support - ID INC000011429286

 

Thanks 

[Maria 8]

I found the similar situation in 2010 year at the others on the forum..... why the situation is the same?! Many years 

I didn't know this can happen 

This is only the business way? To make money and creat problems?

3 days I left money? Because I can't creat anything for me..... 

This is a joke for you kaspersky guys?!

[Wesly.Zhang]

Hello, @Maria 8 

Was your problem solved? Please let us know. Thanks

Regards.