i can't install KAF. Please Help, i want to test it before buy

[Hocyy]

I have same problem. Can someone help me? 

1. Version of your operating system (How to find the version of your operating system).

 

1. Name and version number of the Kaspersky application (How to find the name and the version number of a Kaspersky application).

Latest setup.

1. Explain in details the nature of your problem.

Same as a topic starter

1. If necessary, attach a screenshot of the problem (How to take a screenshot).

[Hocyy]

Same problem as here . I can provide all logs and info 

Edited March 11 by Hocyy
Add screenshoots

[Hocyy]

 in kl-setup-2024-03-11-17-44-49_KFA.21.16.6.467.log i see error latest like

error_category: system, error_code: 5, message: Access is denied.

Edited March 11 by Hocyy
Added to post + logs info

[Berny]

@Hocyy Welcome.
 

8 minutes ago, Hocyy said:

error_code: 5, message: Access is denied.

Please try an install as ADMIN ?

[Hocyy]

2 минуты назад, Berny сказал:

@Hocyy Welcome.
 

Please try an install as ADMIN ?

Hey. I'm still here, before post here i tried TURN OFF DEFENDER, run with admin, and e.t.c. Nothing helps. what info from logs i can provide to you? 

 

Edited March 11 by Hocyy
grammar wrong

[Berny]

1 minute ago, Hocyy said:

what info from logs i can provide to you?

For privacy reasons we don't request system logs on this Forum.

• Please check your Windows Log  ?
• Please check your disk surface CHKDSK /F ?

[Hocyy]

11 минут назад, Berny сказал:

For privacy reasons we don't request system logs on this Forum.

• Please check your Windows Log  ?
• Please check your disk surface CHKDSK /F ?

1. I'm in the file kl-setup-2024-03-11-18-03-04_KFA.21.16.6.467.log, where exactly should I look to see the line where the error occurred? There are a lot of them here... Starting with 

 

2.

Something strange with CHKDSK /F

 

 

Edited March 11 by Hocyy
edited for more info

[Hocyy]

UPD: I did CHKDSK /F and got same problem 

[Berny]

@Hocyy

Maybe this →  Fix problems that block programs from being installed or removed ?

 

 

[Hocyy]

Not helped, what should i choose from list if there's no setup from kaspesky 

[harlan4096]

Are You trying to install the correct KFA language according to Your lang. Windows system?

[Hocyy]

17 hours ago, harlan4096 said:

Are You trying to install the correct KFA language according to Your lang. Windows system?

 

I have tried The europinia Union and Global installers 

 

Edited March 12 by Berny

[harlan4096]

And where are You from?

[Hocyy]

-

2 минуты назад, harlan4096 сказал:

And where are You from?

@harlan4096Belarus

[Hocyy]

 @harlan4096

[Hocyy]

switched to  nothing happen 

[harlan4096]

I would try this: uninstall KFA if there is any leftover in Windows -> Control Panel -> Program and Features, using itis own uninstalled, otherwise:

 

Try https://support.kaspersky.com/common/uninstall/1464

 

Then download https://www.resplendence.com/download/RegistrarHomeV9.exe

 

Once installed, perform a search with the word: kaspersky, and remove on the right all the registry entries that were found, reboot the system and try to install again.

[Hocyy]

1. Done  

 

2. Done

 

Still getting same error 🫠😐

[harlan4096]

Until recently, KFA for Russia and Belarus, was here:

 

https://www.kaspersky.ru/free-antivirus

 

But now, the site redirects to paid product.

 

So, probably K. is restricting the use of KFA in some country regions, and even trying to use Global version won't work:

 

https://www.kaspersky.com/downloads/free-antivirus

 

[harlan4096]

Ok, found this one! try it!

 

https://www.kaspersky.ru/downloads/free-antivirus

 

It seems They changed site link URLs...

[Coolfree]

On 3/11/2024 at 3:42 PM, Hocyy said:

Same problem as here .

Impossible to install in Windows 11 23H2

 

Unknown error....

 

 

[harlan4096]

@Coolfree:  did You read already all the previous posts in this thread? Provide Your country.