i cant find vpn

[tet15521]

i bought kaspersky premium but i cant find the vpn or how to donwload it

[Flood and Flood's wife]

13 hours ago, tet15521 said:

i bought Kaspersky premium but i cant find the vpn or how to download it

Hello @tet15521, 

Welcome!

1. *Confirm* (you're) not in a location where local regulations restrict/limit use of VPN technology - read: VPN unavailability in certain regions
2. IF the license/subscription has processed normally the VPN download link should be available in (your) MyKaspersky account. 
3. IF the license/subscription has processed normally - an email should have been sent with the VPN download link - check (your) Junk mail in case the email is there? 
4. On the main Kaspersky Premium window, the Kaspersky VPN link is also available:
5. To install Kaspersky VPN, read: Hardware and software requirements &  How to install the application
6. The latest KVPN is also available from: https://kas.pr/ksec_win_global
7. IF issues persist & are not due to any listed in points 1. 2 3 or 4, log the issue, read: How to get customer service, on the support page:  https://support.kaspersky.com/b2c#contacts - select either Email or Chat, then fill in the template as shown; include a *detailed history*; Support may request logs & other data; they will guide you.

• *Also* -> IF using Chat - *before* ending the chat -> ask the operator to email (you) a copy of the chat transcript - otherwise (you'll) have no record of the chat*    
• *Also*, Kaspersky Premium VPN *Unlimited* is available for 1 User Account on however many devices the subscription is for. 

Please share the outcome, with the Community, when it's available?

Thank you🙏
Flood🐳+🐋

Edited Wednesday at 02:42 PM by Flood and Flood's wife
grammar

[Berny]

@tet15521 Welcome.
 

8 hours ago, tet15521 said:

 i cant find the vpn or how to donwload it

Also , go to https://my.kaspersky.com/MyLicenses#/portal/pages/licenses
→ Subscriptions → Kaspersky Premium → Apps → Kaspersky VPN → Download

After downloading  Kaspersky VPN will be automatically installed and activated.

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