bedfordmey Posted September 15, 2020 Author Share Posted September 15, 2020 Hi, I have searched, but haven’t found anything related to my question. 🙂I bought KTS at an offline store and there is no activation code - only a serial number and a verification code.Inside “My Kasperski”, they only ask for an activation code.Where do get the activation code?Thanks for your help. 🙂 Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted September 15, 2020 Share Posted September 15, 2020 Hello @bedfordmey, Welcome!By “ offline store “ do you mean a non Kaspersky store? If “yes” you must contact the Merchant & they must provide an Activation code, also, ask them how they expect you to activate the software🤔 ? Thank you🙏Flood🐳 Link to comment Share on other sites More sharing options...
bedfordmey Posted October 5, 2020 Author Share Posted October 5, 2020 I bought it at a physical store. It is a sealed box which they sell as is. I took it off the shelf.The previous times I was able to enter the serial number and verification code on a page in my account area and then they would email me the activation code. Why should the store give it to me? Link to comment Share on other sites More sharing options...
Berny Posted October 5, 2020 Share Posted October 5, 2020 @bedfordmey Please contact the vendor. Link to comment Share on other sites More sharing options...
bedfordmey Posted October 5, 2020 Author Share Posted October 5, 2020 I would like to ask one more question. What is the purpose of the serial number and verification code that comes with the product? 🙂 Link to comment Share on other sites More sharing options...
Berny Posted October 5, 2020 Share Posted October 5, 2020 @bedfordmey The serial number can be helpfull for Tech Support to find out a lost activation code Link to comment Share on other sites More sharing options...
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