How to use license on new pc?

[Dhanya]

I have a new pc. What should I do in order to use my licence in the new pc?

I have already downloaded Kaspersky total security but it is asking me to make the licence payment after 30 days.

Should I first delete the program from the old pc? if yes, how???

Please help

[Berny]

@Dhanya Welcome. Please uninstall KTS from you old PC and activate the trial with your current  license before the end of the 30 days. To uninstall Kaspersky please open the  Control Panel and uninstall KTS.

[Dhanya]

Berny thank you for your reply but 30 days have already passed…

 

[Berny]

@Dhanya

Please see this K-Lab article : https://support.kaspersky.com/15078

Also please take care to enter your license in the MyKaspersky portal :  https://center.kaspersky.com  

[Dhanya]

then first I have to uninstall from the old one

Later if I put the activation code which was provided me at initial stage of first installation on my old pc , will it work on the new pc as well??

[Berny]

@Dhanya Yes of course , if however you have an issue please come back.

[Dhanya]

My activation code dates back 2017

[Dhanya]

ok then please tell me how to uninstall from the old pc please, thank you...

[andrew75]

@Dhanya, how to remove a Kaspersky application.

[Dhanya]

Hello again, I uninstalled from the old pc and entered the activation code on the new one but it said: The code has already been added to this account! What should I do now?

 

[Berny]

@Dhanya No problem , this is a normal alert ….

[Dhanya]

ok, what should I do then? I don’t have protection now and it shows licencing problem and it says: 

Trial version of the application has expired. Limited functionality mode is enabled.

Trial version of the application has expired. Limited functionality mode is enabled. If you want to use the application in full functionality mode, purchase a license or enter an activation code. The trial version can only be used once.

Buy license Add activation 

[Dhanya]

I think the problem comes that at first installation I have selected to install as “Add Device”

and now 30 days have passed I can’t continue.

So should I uninstall and install back? will this solve the problem?  

[Berny]

@Dhanya Please try this version : https://support.kaspersky.com/kts21

If you still encounter a problem please contact K-Lab Technical Support

[Dhanya]

I have managed to enter the key of activation through the licences section.

Thank you very much for your help!

[OleRash35]

I have managed to enter the key of activation through the licences section.

Thank you very much for your help!

I am having a similar problem .Tried many times to get help from KTS but total waste of time. they dont appear to care once they have your cash’  Never had these problems with ….... If I didnt have so mant days(302) remaining  I would ditch Kaspersky altogether. What a shower of …..... !       OleRash35