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Posted

I have a new pc. What should I do in order to use my licence in the new pc?

I have already downloaded Kaspersky total security but it is asking me to make the licence payment after 30 days.

Should I first delete the program from the old pc? if yes, how???

Please help

Posted

@Dhanya Welcome. Please uninstall KTS from you old PC and activate the trial with your current  license before the end of the 30 days. To uninstall Kaspersky please open the  Control Panel and uninstall KTS.

Posted

Berny thank you for your reply but 30 days have already passed…

 

Posted

then first I have to uninstall from the old one

Later if I put the activation code which was provided me at initial stage of first installation on my old pc , will it work on the new pc as well??

Posted

ok then please tell me how to uninstall from the old pc please, thank you...

Posted

Hello again, I uninstalled from the old pc and entered the activation code on the new one but it said: The code has already been added to this account! What should I do now?

 

Posted

ok, what should I do then? I don’t have protection now and it shows licencing problem and it says: 

Trial version of the application has expired. Limited functionality mode is enabled.

Trial version of the application has expired. Limited functionality mode is enabled. If you want to use the application in full functionality mode, purchase a license or enter an activation code. The trial version can only be used once.

Buy license Add activation 

Posted

I think the problem comes that at first installation I have selected to install as “Add Device”

and now 30 days have passed I can’t continue.

So should I uninstall and install back? will this solve the problem?  

Posted

I have managed to enter the key of activation through the licences section.

Thank you very much for your help!

  • 2 months later...
Posted

I have managed to enter the key of activation through the licences section.

Thank you very much for your help!

I am having a similar problem .Tried many times to get help from KTS but total waste of time. they dont appear to care once they have your cash’  Never had these problems with ….... If I didnt have so mant days(302) remaining  I would ditch Kaspersky altogether. What a shower of …..... !       OleRash35

             

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