How to report false positive after Web address analyze?

[Mtsai]

I am a website owner and my customer told me that my website was blocked by Kaspersky due to HEUR: Trojan-psw.script.generic. 

I registered an account at center.kaspersky.com and request a web address analysis. The result shows there is nothing wrong with my website, so I want to report a false positive. When I checked the FAQ page it shows Report a false detection and it brought me back to the web address analysis again. I didn’t see any report button or link there?

Could anyone let me know where I can report the false positive?

Thank you

[Flood and Flood's wife]

Hello @Mtsai, '

Welcome!

Link

 

Thank you🙏

Flood🐳 +🐋

[Mtsai]

Thank you for your answer. That’s really detailed and helpful. We just sent the reanalyze and contacted the Technical support. Hope that will solve the issues.