How to remove a virus from Windows & preventing infection

By Danila T.
October 6, 2021 in Advice and solutions

https://forum.kaspersky.com/topic/how-to-remove-a-virus-from-windows-preventing-infection-20737/

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How to remove virus? Run a virus scan first

Before cleaning your Windows PC of viruses, you have to scan it first.

Here is how to do this:

If you have non-Kaspersky security software installed, run a virus scan on your PC using Free Kaspersky Virus Removal Tool. See instructions.
If you have Kaspersky security software installed:

Check that the “Detection of software that can be used by criminals” in our product settings is enabled.
Update product's databases.
Run a Full Scan. Once the scan is complete, remove any threats or malware found. If you are prompted to perform a treatment with a restart, select this option.

Want professional virus removal from a Kaspersky expert? Please see our Premium Support options that include virus removal, remote support services, and more here:

Note: This service is not for sale or activation outside of the above regions.

How to preventing infection?

Here are some basic ways how you can protect your computer from viruses:

Use an antivirus software for malware protection. For example, Kaspersky Premium (free trial available).
Download applications and software only from trusted websites.
Never click on any untrusted links in spam messages, emails, or unfamiliar websites.
Don't open attachments in spam emails.
Keep your anti-virus up to date and keep your installed applications and operating system up to date.
When using public Wi-Fi networks, use a secure VPN connection such as Kaspersky VPN Secure Connection (free version available).
Never connect unknown USB sticks to your computer or insert unknown drives.