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Antipova Anna
Posted

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

For KATA 3.7.2

You can force run Sandbox Healthcheck instead of waiting for 30 minutes' timeout. 

Step-by-step guide

  1. Log into Sandbox Server via ssh.
  2. To run checker, first you need to delete /var/tmp/sbtest file:

    rm /var/tmp/sbtest
  3. Then run checker and wait until it finishes:

    /bin/su -c 'exec /opt/kaspersky/sandbox/libexec/utilities/checker.py -l /var/log/kaspersky/sandbox/checker/checker.log' -s /bin/sh kluser
  4. Then on Central Node server run update_sandbox_status.py script:

    sudo -u kluser flock -w 1 /tmp/health_status_sandbox.lock python -B /opt/kaspersky/apt-base/libexec/health_status/update_sandbox_status.py

     

For KATA 4+ / 5+

On Central Node under root execute:

docker exec $(docker ps -q --filter name=kata_scanner) supervisorctl start update_sandbox_status

And after command's execution wait for 10-15 minutes and gather from SB file /var/tmp/sbtest (for Kaspersky support just in case).

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