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Antipova Anna
Posted

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

Don't apply to PCN, it will lead to the disconnection of all SCNs attached and will not restore automatically

Problem Description

A PCN connection request got stuck in the "Waiting" status and doesn't result in failure. The reboot doesn't help. It can happen if, for example, a SCN IP was specified instead of PCN.

image.thumb.png.9cc2cbc1adf77f67ef7d8e1517d3e51b.png

Solution

  1. Run the following commands as root:

    Cancel PCN connection request
    # console-settings-updater get /ipsec > /home/admin/ipsec.orig.json && chmod 777 /home/admin/ipsec.orig.json
    # console-settings-updater set /ipsec "{}"
  2. Clear the browser cache. Reload the page. Alternatively, force the reload (Ctrl+F5 in FF).
  3. The server status will revert to the Standalone solution.
  4. Select the Distributed solution, specify the correct IP of PCN and retry to connect.

To restore config in case of error:

Cancel PCN connection request
# console-settings-updater set /ipsec @/home/admin/ipsec.orig.json

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