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How to activate my license key after format, I lost my activation code.


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AhmadHirz
Posted

Hello, i recently formatted my PC and lost my Kaspersky license, before i format i copied the license key number, but Kaspersky ask me to enter an activation code and i don't have this activation code and didn't create account until now i made account, can you please help me ?

I have the License key number but i don't know where to insert it, and I got a windows with "add an activation code" in the link "center.kasperky.com", my license key is in this order so i can't insert it : "XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX"

 I made a a screen "My Kaspersky account" before format, please help me .


 


 

AhmadHirz
Posted

I entered this link but I don't know how to proceed to the Technical Support

image_2024-04-26_004553218.png

AhmadHirz
Posted

I think I have done it  

INC000016448530

image_2024-04-26_005541853.png

  • Thanks 1
AhmadHirz
Posted

Can I ask how long does it take to the Technical Support to reply to me ? 😞

Posted

@AhmadHirz 

For Product help

  • "Submit a request" : Average response time: 24h
  • "Chat with an expert" : Average response time: 3 min

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