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How do I submit a kaspersky detection?


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Posted

I would like to submit a copy of a Kaspersky detection to find out if it’s a false positive or not.  I don’t have the original file since Kaspersky deleted it. How do I do this?

Thank you

Posted

@Raynie Welcome. Can you please post a screenshot from the Kaspersky detection
Also please check the Kaspersky Quarantine ?

Posted

@Raynie

Please clean your browser cache and scan your system.

Also , please download and run AdwCleaner as ADMIN.
1)  ⚠ Don’t fix eventual detections ⚠
2)  Please attach the TXT Log in your next post

FYI , if this community can’t provide a solution for your issue then you can always submit a request to : https://center.kaspersky.com
> Summary > Technical Support Center > Request Technical Support > Create Request 

Posted

@Raynie

Please clean your browser cache and scan your system.

Also , please download and run AdwCleaner as ADMIN.
1)  ⚠ Don’t fix eventual detections ⚠
2)  Please attach the TXT Log in your next post

FYI , if this community can’t provide a solution for your issue then you can always submit a request to : https://center.kaspersky.com
> Summary > Technical Support Center > Request Technical Support > Create Request 

Sorry for the late reply. I scanned my PC with Kaspersky and AdwCleaner and no items were detected.

 

DESKTOP\vruzg;C:\Program Files (x86)\Google\Chrome\Application\chrome.exe;chrome.exe;C:\Program Files (x86)\Google\Chrome\Application\;Google Chrome;17872;C:\Users\vruzg\AppData\Local\Google\Chrome\User Data\Default\Cache\f_060a95;Malicious object detected;Detected;C:\Users\vruzg\AppData\Local\Google\Chrome\User Data\Default\Cache\;f_060a95;File;Active user;;HEUR:Trojan.PowerShell.Generic;Expert analysis;Trojan;High;Partially;Detected;9/29/2020 12:17 AM

Posted

@Raynie

Please clean your browser cache and scan your system.

Also , please download and run AdwCleaner as ADMIN.
1)  ⚠ Don’t fix eventual detections ⚠
2)  Please attach the TXT Log in your next post

FYI , if this community can’t provide a solution for your issue then you can always submit a request to : https://center.kaspersky.com
> Summary > Technical Support Center > Request Technical Support > Create Request 

 

I also found these SSL certificate detections after more exploring. Could they be related?

 

 

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