HEUR:Trojan.Script.Generic Outlook.exe

[BPoppe]

Getting hammered with a notification every 20 minutes or so today.

Malicious Object Detected and then Download Denied.

First is this:

Event: Malicious object detected
User: XXXX
User type: Active user
Application name: OUTLOOK.EXE
Application path: C:\Program Files (x86)\Microsoft Office\root\Office16
Component: Web Anti-Virus
Result description: Detected
Type: Trojan
Name: HEUR:Trojan.Script.Generic
Precision: Heuristic Analysis
Threat level: High
Object type: File
Object name: ?MailboxId=*****@*****.tld
Object path: https://outlook.office365.com/mapi/emsmdb
MD5: 203106C1A3299CC92377335CE0325718
Reason: Expert analysis
Databases release date: Today, 12/13/2023 1:16:00 PM

 

Followed by this:

Event: Download denied
User: XXXX
User type: Active user
Application name: OUTLOOK.EXE
Application path: C:\Program Files (x86)\Microsoft Office\root\Office16
Component: Web Anti-Virus
Result description: Blocked
Type: Trojan
Name: HEUR:Trojan.Script.Generic
Precision: Heuristic Analysis
Threat level: High
Object type: File
Object name: ?MailboxId=*****@*****.tld
Object path: https://outlook.office365.com/mapi/emsmdb
MD5: 203106C1A3299CC92377335CE0325718
Reason: Expert analysis
Databases release date: Today, 12/13/2023 1:16:00 PM

 

How do I see what is being blocked or where it's from?  How do I resolve this?  Is there a report to upload for analysis?

[Flood and Flood's wife]

48 minutes ago, BPoppe said:

Getting hammered with a notification every 20 minutes or so today.

Malicious Object Detected and then Download Denied.

• How do I see what is being blocked or where it's from? 
• Is there a report to upload for analysis?

👉How do I resolve this? 

Hello @BPoppe, 

Welcome!

• 👉In the Kaspersky Report, the information provided, is the first step, with that, please follow *all* steps in this  guide: What to do if a Kaspersky application blocks my website or application?; on the support page: https://support.kaspersky.com/b2c/, select either Chat or Email, then fill in Malware, Other template; please include any screen images of the error & a detailed history. Support *may* request logs, traces & other data; they will guide you. 
• Please share the outcome with the Community, when it's available? 

1. ➡Check & see if the issue repeats in *every* supported browser: Chrome, Edge, Firefox? 
2. ➡Reset the browser, exit browser & do not restart at the moment, run a Kaspersky Database update, shutdown the computer using Shutdown, not Restart, power on by pressing the Power button, login, start the browser & recheck?
3. 💥Download Malwarebytes AdwCleaner, run the *scan* but not the FIX, post back the Results please? 

Thank you🙏
Flood🐳+🐋

Edited December 13, 2023 by Flood and Flood's wife
Added: ​ 💥Download Malwarebytes AdwCleaner, run the *scan* but not the FIX, post back the Results please?  ​