HEUR:Exploit.Script. Generic [Split]

[Seadragon]

Hello, I need your help choosing which method I use for processing malware.

 

The scan has detected:

 

Detected HEUR:Exploit.Script. Generic

Location: C:\...37bff488-54fd-43ec-a38e-991cd85dbe43

 

It says 'Cannot disinfect the detected object'

 

The options I have are:

 

'Skip' or 'Delete Archive'

 

Can you advise please?

[richbuff]

Welcome. Please post the full path to the object. 

Can you locate the object and manually delete it? 

Tech Support link is located at top of this web page. Please contact Tech Support if the issue is not readily resolvable. 

[Nakuruclaud]

Hello,

 

I am having a similar problem. However, when I tried to find the folder/file, it is not there. How can I eliminate this?