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having DNS issues with the new Kaspersky VPN Wire Gaurd update version 21.23.6.614-2


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Posted

Same is in my case. When I contacted Kaspersky, they were talking like they are not aware of this issue.

  • Like 1
Flood and Flood's wife
Posted (edited)

Hello @User23837, @NightWlkr, @SnoopyLady, @Mehedi Hasan Mahib, @ZCX, @Sumith7 & @SkyDemon:

  1. *From support, please post the incident request number for the case (you've) logged with support, it's prefixed with INC000, for those who have not yet logged a case *please do so* & post back the incident request number, prefixed with INC0000?
  • On the support page, Kaspersky Customer Service, select Email & fill in the template as follows, note, IF (you're) not using Kaspersky Premium select (your) application from the drop-down-list (1); provide a *detailed-history* please: image.thumb.png.23f233421d45fd325ad28e0def9954e9.png

*Note: do not select the AI-bot to log the case*

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
grammar
Posted
8 minutes ago, Flood and Flood's wife said:

Hello @User23837, @NightWlkr, @SnoopyLady, @Mehedi Hasan Mahib, @ZCX, @Sumith7 & @SkyDemon:

  1. *From support, please post the incident request number for the case (you've) logged with support, it's prefixed with INC000, for those who have not yet logged a case *please do so* & post back the incident request number, prefixed with INC0000?
  • On the support page, Kaspersky Customer Service, select Email & fill in the template as follows, note, IF (you're) not using Kaspersky Premium select (your) application from the drop-down-list (1); provide a *detailed-history* please: image.thumb.png.23f233421d45fd325ad28e0def9954e9.png

*Note: do not select the AI-bot to log the case*

Thank you🙏
Flood🐳+🐋

Hi there, here is mine: INC000017944237 🙂

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