Getting an error when trying to cancel trial

[ptyuser67]

I'm getting an error when trying to cancel my trial subscription.

I want to cancel my VPN trial subscription before it ends and my credit card is charged.

[Flood and Flood's wife]

30 minutes ago, ptyuser67 said:

I'm getting an error when trying to cancel my trial subscription.

I want to cancel my VPN trial subscription before it ends and my credit card is charged.

Hello @ptyuser67, 

Welcome!

Please read: How trial subscription works, How to cancel, if that does not help, please log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in the template as shown:  

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

Edited September 9 by Flood and Flood's wife
How trial subscription works, How to cancel