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Free ver asks me to disconnect from microsoft?


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Posted

hello,

Kaspersky free went mad today and questioned the authenticity of Microsoft's own certificates and blocked me from even running a search on google. I did the good ol' method and restarted the AV, it seems fine now but this solution does not address what's wrong with the app. Can anyone tell me what's wrong with it and how to prevent it from happening again? I've been using the AV for a week and it was fine up until now.

Flood and Flood's wife
Posted (edited)
3 hours ago, mmclxxii said:

Kaspersky free went mad today and questioned the authenticity of Microsoft's own certificates and blocked me from even running a search on google. I did the good ol' method and restarted the AV, it seems fine now but this solution does not address what's wrong with the app.

Can anyone tell me what's wrong with it and how to prevent it from happening again?

I've been using the AV for a week and it was fine up until now.

Hello @mmclxxii

Welcome!

  1. Which Windows OS *version & build*, in Windows Search, type WINVER, open the WINVER app & post back the information shown please?  
  2. Which Kaspersky Free version is installed, on Windows Taskbar *Hidden icons*, rightclick the Kaspersky icon, select About ?
  3. In Kaspersky Reports, find the certificate event, select Details (in the lower section of the screen) & post back a full-screen-screen-print of the issue please - we need to see what (you) saw - hide any personal information before posting
  4. When was the computer last shutdown, using Shutdown, not Restart, then powered ON by pressing the power-button? 

Thank you🙏
Flood🐳+🐋

Edited by Flood and Flood's wife
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