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Firefox, MyKaspersky login, with 2FA enabled hangs


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Flood and Flood's wife
Posted

Hello Kaspersky, @Igor Kurzin

  • Firefox default browser, MyKaspersky login, 2FA enabled, login hangs - image 2, errors from console log:
Script from “https://media.kaspersky.com/tracking/omniture/s_code_mykaspersky.js” was blocked because of a disallowed MIME type (“image/png”). my.kaspersky.com
Loading failed for the <script> with source “https://media.kaspersky.com/tracking/omniture/s_code_mykaspersky.js”. my.kaspersky.com:1:1

 

 

 

Scan secure traffic in Mozilla applications - disabled

2FA appears

Login successful

Thank you🙏

Flood🐳+🐋

Posted

Hello!

I have a reproduction too.

If enable Kaspersky extension or diable script inject option - the issue stops to reproduce.

There is a bug regarding the issue - 4636949. It is necessary to wait for devs reply.

  • 1 month later...
Posted

Hello!

The issue is reproduced in case of installed KIS + KSK. It should be fixed in MR3 version of KIS.

 

P.S. Workaround is to add my.kaspersky.com to SSL exclusions temporary.

Flood and Flood's wife
Posted

Hello @Anton Mefodys

Thank you👌

Our reproduction is with KTS/KSK installed. 

  • If you wish we can uninstall KSK & retest? Please let us know? 

Thank you🙏

Flood🐳+🐋

  • 2 months later...
  • Solution
Flood and Flood's wife
Posted

Hello! The issue is reproduced in case of installed KIS + KSK. It should be fixed in MR3 version of KIS. 

Hello @Anton Mefodys aka Anony🐁, 

MR3(a) has fixed the issue👏 , we tested against KTS/KSK. 

With fix, no exclusions are required. 

Thank you🙏

Flood🐳+🐋

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