False positive report for greatquestion.co

[Fernando Sousa]

Hi there,

Kaspersky Internet Security is reporting a false positive for my website:https://grestquestion.co

I've tried the official form but had no answers.

Greatquestion.com is a UX research tool that helps researchers schedule meetings, synthesize studies, and more.

Our top clients, Intuit, Salesloft, Canva, and Okta, also use our landing page feature to effortlessly invite users to a study.

Here's an example:
https://research.contribyard.com/contribyard/7m43dctv#

Can you please review this website and delist it? It's causing lots of inconvenience for our customers.

Thank you

[Flood and Flood's wife]

40 minutes ago, Fernando Sousa said:

Kaspersky Internet Security is reporting a false positive for my website: greatquestion.co

I've tried the official form but had no answers.

Greatquestion.com is a UX research tool that helps researchers schedule meetings, synthesize studies, and more.

Our top clients, Intuit, Salesloft, Canva, and Okta, also use our landing page feature to effortlessly invite users to a study.

Can you please review this website and delist it? It's causing lots of inconvenience for our customers.

Thank you

Hello @Fernando Sousa,

Welcome!

• Not just Kaspersky

1. Please read & follow: What to do if a Kaspersky application blocks my website or application

1. Log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - select either Chat or Email, then fill in the template as shown; include a *detailed history* 

• *Also* -> IF using Chat - *before* ending the chat -> ask the operator to email (you) a copy of the chat transcript - otherwise (you'll) have no record of the chat*                

Thank you?
Flood?+?

Edited December 23, 2024 by Flood and Flood's wife
added FP template

[Berny]

@Fernando Sousa

Kaspersky Virus Lab is confirming a false positive ↓
 

Quote

" Hello,

URL was removed from blocklist. It will be fixed in the next update. Thank you for your help.

Best regards, Xxxxxxxxx Xxxxxxxxx, Malware Analyst
39A/3 Leningradskoe Shosse, Moscow, 125212, Russia Tel./Fax: + 7 (495) 797 8700 "

 

[Fernando Sousa]

Thank you so much.

I really appreciate it.