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qayyumabro
Posted

Hi, our software is flagged as "Not-a-virus:HEUR:Server-Proxy.OLE2.Lu".

https://www.virustotal.com/gui/file/b6e2f4efb32c746fabac5b08a4cf6a225ec1f4d68c66c64d1008375012884496

Our software is certified by AppEsteem, please whitelist it. Thanks

https://imghostr.com/e53ffd_rwy

https://customer.appesteem.com/certified

 

 

harlan4096
Posted

Welcome to Kaspersky Community.

 

Ok, I've reported to K. analysts, waiting a final verdict.

  • Like 1
harlan4096
Posted

The reply:
 

Quote

 

Hello,

This detection is correct.
Thank you for your inquiry to Kaspersky.

Best regards, Malware Analyst

 

 

Also, I see in VT that K. not the only av firm detecting that tool ?

 

It's not a malware detection but a "risky tool".

  • Like 1
qayyumabro
Posted

Hi, its 4 out of 60, one of them is K.

  • Like 1
harlan4096
Posted

I can't do anything else at this stage, I'm just a Mod, but if You are the official developer, You can contact to official K. Support and try to escalate the issue.

qayyumabro
Posted

Understand, will do. Thanks

  • Like 1

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