Failed to connect

[Daigo]

Kaspersky VPN not connecting..

 

While I trying to connecting a window will pop up and mention that Failed to connect, Please check your internet connection and try again..

 

I have tried many options but still its showing the same..

 

This issue persist for last 2 days

[Berny]

@Daigo Welcome.

Can you please provide your  Kaspersky VPN version number.
Did you try several virtual locations ?

[Aron Walter]

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[HBwa]

I am having the same issue for the last two weeks now. Before that I had never experienced that.

[gypsy maison]

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[Berny]

@HBwa Welcome.

• What is your version number ?
• Are you using the premium version ?

[Kheemani]

Having the same issue. The app keep popping up with notifications that the connection has failed. This happens even when I have not activated the VPN. Can happen a s many as 6 times in a minute. I have the premium version. The app works ok on my android devices.

[Berny]

@Kheemani Welcome. Please uninstall/reinstall Kaspersky VPN , if no fix please contact Kaspersky Technical Support:

https://my.kaspersky.com/techsupport#/requests/new