everytime i wanna scan a folder, it always says 2 objects scanned, but the folder contains more then 2 objects.

[antisocial]

hello, i have a little problem, i can't scan my files properly, due to a problem, that it always shows me that it's done scanning, but only scanned 2 objects in the folder, but this folder clearly has many more objects in it, and that's so often the case, that it just says 2 objects, and 0 seconds needed (so it really doesn't scan at all) and it's always 2, always the same number, and due to this problem, it isn't possible to scan my files anymore, cuz it doesn't scan it properly, and just tells me, that 2 objects are scanned, and like i said, that wasn't the case just 1 time at 1 folder, at many folders, almost every second folder i scan, won't scan properly anymore, and just says 2 objects scanned, and i don't know why, sometimes it just let me scan my files normal, then sometimes just 1-2 times per day (i scan many folders per day) then sometimes, it's like i said almost every second folder, and also very often, when i have much files to scan, it changes from 1 moment to another, and then every file shows me only 2 objects scanned, instead of scanning it properly, and i really don't know what could cause that, just restarting kaspersky, or my pc doesn't help, if a file doesn't want to scan properly, and just shows 2 objects scanned, this will also show after i restarted kaspersky, or even rebootet my pc, and i really don't know what could cause that, and if anyone knows anything, or any way of preventing this, so i can scan all my files again, without any problems, i would be very thankfull, thanks for reading!

 

- mane

[Flood and Flood's wife]

43 minutes ago, antisocial said:

i can't scan my files properly, due to a problem, that it always shows me that it's done scanning, but only scanned 2 objects in the folder, but this folder clearly has many more objects in it, and that's so often the case, that it just says 2 objects, and 0 seconds needed (so it really doesn't scan at all) and it's always 2, always the same number, and due to this problem, it isn't possible to scan my files anymore, cuz it doesn't scan it properly, and just tells me, that 2 objects are scanned

Hello @antisocial, 

Welcome!

1. Is the software *really* Kaspersky Anti-Ransomware Tool? Read: How to find the name and the version number of a Kaspersky application?
2. Which System OS & build, read: How to find the version of your operating system?
3. Go to Detailed  Report - in the Scan image & post back a full screen screen-print please? 
4. When the scan is running, are the objects that are *not scanned* in use? 
5. Have *any* of the Instant File Scan options been *selectively* configured? 

Please post back? 

Thank you🙏
Flood🐳+🐋